Thank you for your continued interest in Take Ten Minutes. We appreciate your thirst for new perspectives and eagerness to understand how to think differently about quality. In today's changing world of communication, we have decided to suspend publishing our monthly newsletter. Please don't consider this an ending, instead consider it a response to change.

If you are interested in learning more about quality and how Philip Crosby Associates can help your company, please visit us at www.philipcrosby.com.